Wi-Fi help

[DJGVB32980]

Nest thermostat won’t connect to my Wi-Fi

Nest thermostat and Astound/Wave wifi

been Days since power outage. 
wifi working on everything els

[DJGVB32980]

I’ve follow instructions on thermostat but  says can’t find network 

[EdwardT]

Hi DJGVB32980,

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your Nest Thermostat to your WIfi. I'd love to know more about this and I have a few questions:

• Are you getting any message when it can't find your network?
• Have you tried putting in the network name and password manually?

Looking forward to your response.

Thanks,

Edward

[MelbaDT]

Hey there, 

Checking back in — how's your thermostat now? Have you managed to connect it successfully to your WiFi network?

Best, 

Melba

[EdwardT]

Hi DJGVB32980,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward