Wifi connection

[Pokey112]

INTERNET COMPANY CHANGE THE ROUTER,WITH NEW WIFI, UNABLE TO CONNECT THE GOOGLE NEST HUB & MINI SPEAKER TO THE WIFI, I HAVE TRIED EVERYTHING

[MplsCustomer]

@Pokey112 

Since updating Wi-Fi settings for Google Nest devices can be problematic, Google Nest's first recommendation is to set the network name (SSID) and password on your new router/modem to the same values used on your old router/modem.

If you can't do that, then the basic process is to remove the Google Nest device from the Google Nest app or Google Home app while still on your old Wi-Fi network, do a factory reset, and then reinstall while on the new Wi-Fi network.

https://support.google.com/googlenest/answer/10165378

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[LovelyM]

Hello everyone,

Thanks for your assistance, @MplsCustomer. 

@Pokey112, thanks for reaching out. Have you tried the troubleshooting steps that MplsCustomer suggested? That should help get your Google Nest Hub and Google Nest Mini connected to your new Wi-Fi network, but if you are still having issues, let me know so I can further help.

Best, 
Lovely

[LovelyM]

Hi Pokey112,

I want to ensure you are good to go. Please reply to this thread if you still need assistance so I can give you a helping hand.

Sincerely,
Lovely