Wyze camera won’t load

[Shannons18]

 

Hi, I just bought some wyze cameras and a google nest hub. I followed all instructions and my google home will not connect to my cameras and show them on my hub. 

[Alex_S]

Hi Shannons18,
 

Thanks for visiting the Google Nest Community.

Checking the photo attached, it looks like it has something to do with the camera settings. I suggest you check Wyze’s integration with Google Assistant and see if it was linked properly. Also, talk to their support team to confirm if all the settings on the Wyze cameras are set appropriately for them to work with Google Nest Hub displays.

Regards,
Alex

[Shannons18]

Hi Alex, Thanks for the reply, I have followed all appropriate steps in the Wyze's integration to google assistant. For some clarity, the cameras all work fine in the Wyze app, and 2 of the 3 load individually in the google nest hub when clicked on; the live stream just will not load. I've decided this is too inconvenient and I'll be returning the google nest hub. 

[Alex_S]

Hello Shannons18,
 

We're sad to see you go. We'll definitely take this as feedback, and we'll ensure that we learn from it to be able to deliver a better experience in the future. In case you have other questions or concerns about Google Home or Nest devices, feel free to let us know about them.

Sincerely,
Alex