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Yi IoT camera not integrating into Google Home

basodeman
Community Member

Every time I try to add my Yi IoT camera to Google Home, I get the message that it "Could not connect. Please try again." I have tried reseting my password on the account and this did not resolve the issue.

Screenshot_20230606_080851_Google.jpg

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi basodeman,
 

Thanks for posting and apologies for the late response. 
 

Were you able to link Yi iot camera now? If not, try the steps below:
 

  • Go to your phone’s Settings > Apps > Google Home app > Permissions > Clear cache.
  • Uninstall and reinstall the Google Home app > Log in.
  • Try to link Yi iot camera.

Let us know how it goes.


Regards,
Alex