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Youtube no working google nest hub 2

Andrei25
Community Member

Youtube no working on google nest hub 2 when I open Youtube my screen is black.

Help please.

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @Andrei25 

 

Thanks for reaching out to our Nest Community about your Nest Hub 2. I apologize for all the inconvenience with your device; I'm here to help you with that.

 

This doesn't happen very often. I suggest trying to perform a reboot on your Nest hub and router and making sure your Youtube app is updated.

If the situation is still there after this, you can try performing a Factory Reset on your Nest Hub.

 

Keep us posting about your process; I'm happy to find a solution for you.

 

Best regards,

Douglas.