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brand new battery cameras will not hold a cherge

kejetp
Community Member

I just bought the Nest Battery cameras. I have one outside and one inside. The one inside was plugged in for 10 hours, then unplugged to charge the other camera and the charge on the inside camera did not last the night. 

I am very disappointed with this system. There is no contact information for support where you can speak to a person and get any help with a problem that is specific to me. 

 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@kejetp 

To contact Support, start with the link below.  On the "Resources" page, do NOT select any of the help topics; just click "Next step" to get to the contact options page.

https://support.google.com/googlenest/gethelp

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. I just want to check if you managed to visit the link provided above and get in touch with our support. Please let us know how it goes, or if you still need help, as we'll be willing to assist you further. 

 

I appreciate the input, @MplsCustomer.

 

Best,

Jenelyn