11-28-2022 05:09 AM
someone i got enrolled which i don't believe i did but regardless i want to cancel this. i DO NOT want my therms controlled outside of my own usage. the help topic states there should be a cancel in settings but there is not. anyone know how to get around this
12-07-2022 01:33 PM
Hey there,
Sorry for the trouble. I wanted to follow up and see if I could be of any help. I found an article with more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-10-2022 11:17 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks for the help, Jake.
Regards,
JT
12-12-2022 02:37 PM
Hello Bmorn20,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT