le luci non si collegano

[veronika____13]

mi esce scritto che le lampadine sono offline, però quando accendo la luce non riesco comunque a connetterle

[Derickf]

Hi @veronika____13,

Thank you for posting in the community. I understand your smart lights are appearing offline on the app, and you can't control them from your phone, even though they are working fine with the wall switch. I'm happy to assist.

To gather the necessary information, please answer the following questions:

• What is the make and model of your smart lights?
• Are both the Google Home app and the smart lights' app fully up to date?
• Are your smart lights currently linked and working within their manufacturer's dedicated app?

I'll be waiting for your reply.

Best regards.

Derick.