12-27-2022 06:15 PM
With everything off the fan keeps coming on. How do I stop the fan from running.
01-04-2023 12:29 PM
Hey there,
Sorry for the late reply. I wanted to follow up and see if I could be of any help. Does your fan still run after removing the device from the baseplate? If the system continues running beyond five minutes, after the thermostat has been removed from the backplate, the problem lies in the control system of your furnace. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-08-2023 08:38 AM
Hello gquino,
We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
Thanks,
Alex
01-09-2023 10:30 AM
Hi there,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Alex