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Charged for return of faulty heat link

Stevenmwall66
Community Member

Hi if any one can help that would be great.

I recently ( 5 days ago) returned a faulty heat link. But according to the email from Google it wasn't returned with the 21 days. At present their is a postal strike (not my fault) and also the email from Google with the return label stated I had 21 days to return the item and I only received that 10 days ago??

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