problem executing routines on camera

[Oscar010]

 

 

 

-Hello .

I have created a routine that when the camera detects motion a wired Nest Cam. The light turns on where it is located. The speaker volume is raised to 80% in Google Nest Mini notifies movement. Leave the volume at 40% again and the light goes off. When the camera detects movement the routine is not activated

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[jenniffert]

Hi Oscar010,

Thanks for reaching out here in the community! I'm sorry to hear that the Nest Cam connected doesn't trigger the routine to switch on the lights in its location when it senses motion. I'd be happy to help!

To better investigate the inconvenience, I'd like to ask the following:

• What is the generation of your Nest Mini (1st or 2nd Gen)?
• Did you receive an error message notification or verbal response from the Assistant-enabled device on which the action failed to start?
• Is this the first time you're experiencing this behavior? Does the History view in the Home app show that a Routine ran?
• Is this a Personal or Household Routine?
• What starters do you have configured to start the Routine?
• Is the Nest Mini part of multiple Routines?

In the meantime, I’d suggest the following:

• Ensure that your mobile device software and the Google Home app are up-to-date.
• Verify the firmware version of your Nest Mini. You can find this information in this article: Google speaker and display firmware versions and release notes.
• Try recreating your routine. For reference, you can check out this article: Create and manage routines for Google Home automation.

Keep me posted.

Best regards,

Jenniffer

[Oscar010]

Tengo dos rutinas con la cámara. De lunes a viernes a las 9:00 se conecta automáticamente. Esa rutina y la hace bien. Entonces la rutina que estoy compartiendo no se está ejecutando

 

 

[Oscar010]

Hello @jenniffert  I'm sorry I haven't answered before, I have an indoor Google Nest Cam with cable

-Activator -
Nest Can
-At any time and any day while it is activated.
The routine that should be executed.

-Actions-
1)Turn on light
2)Volume adjustment, turn up the volume
3) Announce, Google assistant will notify you that movement has been detected.
4)Volume adjustment, lower the volume
5) Turn off the light

-Configuration-
Play on:
Google Nest Mini

When the camera detects movement it does not execute

 

 

 

Thank you and sorry for the inconvenience caused

[jenniffert]

Hi Oscar010,

Thanks for the reply!

I appreciate all the details you've provided and the workarounds already implemented. Given that the automation isn't able to trigger, it seems like the automation may not be available.

I recognize the value and importance of getting your home automated. In the meantime, we’d like to encourage you to send feedback. We're always looking for ways to improve our products and meet your needs.

Let me know if you have more questions.

Best regards,

Jenniffer