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"Hey Google ,Play CBS News on XXX( Chromecast)" Stopped working 2 weeks ago

brian12392
Community Member

When using Google Nest Mini speaker saying " Hey Google, play CBS news on Chromecast",  Chromecast Ultra connected TV just does not play the Live CBS News, I started to have this issue from 2 weeks ago,  

can anyone help fix this ?

Thanks

4 REPLIES 4

MaarenSecond
Community Member

Is it just that or are there more media issues?

Muddi
Community Specialist
Community Specialist

Hey brian12392,

 

Thanks for bringing this up. I appreciate @MaarenSecond for helping here. I know how challenging it is when you're having issues casting to your Google TV via voice using your Google Nest Mini. A few questions: when did the issue start? What is the response of your Nest Mini? Does it stream a different news channel? Is the issue isolated to CBS news only?

 

Let's go ahead and do a sequential reboot. Please unplug your Nest Mini, Chromecast with Google TV, and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

 

Let me know how it goes.

 

Cheers,

Muddi

LovelyM
Community Specialist
Community Specialist

Hello brian12392, 

I'm checking in to see if you've tried the steps above. I'd be glad to hear from you, so please tell me if you are still having issues.

Cheers,
Lovely

Muddi
Community Specialist
Community Specialist

Hey folks,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi