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"Something went wrong" after trying to connect Chromecast

glimmer_kitty10
Community Member

Hi. I had my Chromecast working fine with no issues for almost a month. Yesterday I went to use it and when attempting to stream Netflix, it said "Unable to connect, try again later". I Got my friend to try and she had the same issue. So, I tried through the Google Home App, with no luck.

So, I deleted the Chromecast and factory reset it, and attempted to connect it the way I did the first time I set it up. It recognises the Chromecast, and the wifi network, but upon connecting to wifi, it says "connecting..." for a while, then goes to "connected" for about 5 seconds, and then the message "Something went wrong" pops up with the following details: 

"Your TV may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your iPhone's privacy settings. Then try again."

I have tried factory resetting the Chromcast twice, updated the app, disconnected to wifi and reconnected, restarted my iPhone, and browsed the help page for advice.

 

Any advice is appreciated, thanks. 

 

 

19 REPLIES 19

Leesherwin
Community Member

Same issue here

Sandy05
Community Member

Apparently it’s an issue with google and their certificate authority. It’s a worldwide issue and they are working on fixing it

nicolereidy
Community Member

Same here!! 

Dominic7
Community Member

Same here in Germany

Simon83
Community Member

Same here Australia 

Mallah
Community Member

Same in Jordan 

Ruud61
Community Member

Same in the Netherlands

Pepet
Community Member

Jo tampoc puc autenticar  el meu chromecast desde Diumenge a la nit

naniSG
Community Member

same in Singapore! I wasted so much time trying to fix it 😓  and still not working

Jakubs
Community Member

Same in Czech. Hope, they come with some solution

Agnieszkas
Community Member

Same here in Poland 

genys-lowvibe
Community Member

Same here ( Berlin), started yesterday around 10PM (CET)

Eleani
Community Member

Same in Greece

Jildert
Community Member

In Spain too

kbrzw
Community Member

Same in Canada, since Friday afternoon (March 8th 2025)

Agnieszkas
Community Member

Any News when its going to be fixed?

I read it could be days possibly weeks away from being fixed

AK406
Community Member

Same issue from past few days. Didn’t expect this from google. They are not able to fix it. 

Jakubs
Community Member

I found some description of the issue here. There is also workaround, but i haven't tried yet.