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remove devices that no longer has access to

CraigW
Community Member

Recently I had to delete my home from the google home, after deletion, there's a list of devices that shows up under the create home section that seems has no way to get rid of, I have no access to any of the devices now. is there any way to remove them?

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3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey CraigW,

 

That certainly hasn't been easy for you — let's check this out.

 

Give these steps a try:

 

  1. Open the Google Home app.
  2. Select the device you want to remove > Settings > Remove device > REMOVE.
  3. If it still shows, try clearing the cache and data of your Google Home app then, reinstall it.

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey CraigW,

 

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey CraigW,

 

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

 

Kind regards,

Alex