rotation du lacht

[sined]

j'ai installé ma serrure nest yale et pour le veroullage la rotation ce fait par la gauche au lieu de la droit , allors comman changer la rotation.

Merci

[janthadeus]

Hi sined,

I'm sorry for the delay. It looks like your deadbolt isn’t calibrated. When you’re installing your lock, the Nest app will have you check the deadbolt’s calibration. Your door needs to be closed during this step. If your door was open, your lock may not be able to properly calibrate.

Without accurate calibration, the Nest app may say that your door’s locked when it’s not, or vice versa.
 

Here are some troubleshooting steps to try:

1. Open your door.
2. Slowly use the thumb turn inside your home to extend the deadbolt all the way to the locked position, then retract it back to the unlocked position.
3. Close your door.
4. Again, use the thumb turn to extend and retract the deadbolt.
5. If all else fails, factory reset your lock.

If it feels like the deadbolt is sticking or scraping at any point, or if it feels like the deadbolt isn’t able to fully extend when your door’s closed, you may need to make some adjustments.

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie