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seeing nest camera and nest thermostats on MacBook

jerry66
Community Member

Hi, I can see my nest camera and thermostats on my iPhone. But I can't see both when I'm using my computer. I can either go to google home and see the new camera, or go to the old nest address and see my thermostats. What am I doing wrong?

Jerry

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@jerry66 

We can see and administer our 1st gen cameras and doorbells on the home.nest.com website. We don't have a Nest thermostat, but I believe you can also access thermostats that were installed in the Google Nest app.

We can livestream (but NOT administer) all of our cameras and doorbells (1st and 2nd gen) on the home.google.com website, but nothing else. This website has been in "Public Preview" mode since it first went live in October 2022.

https://support.google.com/googlenest/answer/9241220

 

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out in the Google Nest Community forum. I'm sorry for the delay. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

 

I appreciate your input, @MplsCustomer.

 

Best,

Jenelyn