07-26-2022 11:47 AM
Hello, I have this problem where 80% of the time, when I give an order to change the lights (6 philips hue across separate rooms) or my kasa smart power strip, it will say something like "sorry, one or more devices aren't available right now. try setting them up again". I'm using 3 google nest minis and 1 google audio. I've tried setting them up again many times and it doesn't work. They are on the same wifi network. Sometimes it works, it randomly just doesn't work. The wifi connection is stable. I've uninstalled and reinstalled google home. It makes it so that I don't even want to use the speakers to give any voice commands and will instead use the app to turn everything on and off. occasionally they will be disconnected from the app as well, showing that everything is offline. sometimes they will show as online in the app, but still not work on the speakers. does anyone know how to solve this?
07-27-2022 07:39 PM
Hue did this to me for a while, the culprit in my case was the hue bridge not having a good enough signal to reach the bulbs. Once I relocated it closer to the hue bulbs, and gave the "okay Google, sync my devices" command, everything worked flawlessly
07-31-2022 02:29 PM
Hey there,
Ashepherdson, thanks for that information.
elijahswood, how far are your devices from your router? Are they in the same room as your Google Nest Mini? Are your lights still working on its native app? Also, did the information shared above help you determine if it's a network related issue?
Keep us posted!
Best,
Alex
08-03-2022 02:30 PM
Hey elijahswood,
Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
Kind regards,
Alex
08-08-2022 05:44 PM
Hi elijahswood,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess