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streaming Tapo camera on google nest hub stops after 5 minutes

GeorgSjors
Community Member

Streaming Tapo camera on Google Nest Hub stops after 5 minutes for energy saving. How can I stream continiously or at least some hours

4 REPLIES 4

STokyo
Community Member

Let me know if you have the answer.  I'll be returning my Google Nest cameras and the Google 4K Streamer I just bought.  I thought that 5 mins would be resolved with the new Streamer but no.

virnab
Community Specialist
Community Specialist

Hi GeorgSjors

 

Thanks for reaching out to our Nest Community.

 

Apologize for the inconvenience you have with your Tapo camera and your Google Nest Hub because the streaming stops after 5 minutes for energy savings. I understand that you need to find a way to stream continuously for at least some hours. At this moment, this feature is not available.

 

However, your feedback is the heart of what we do here at Google. I am truly grateful that you took the time to share your thoughts with me. Your insights will help to create even better products and services. Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

 

Feel free to keep us posting if you have more questions. We´re happy to find a solution for you.



 

Best regards,

Virna

virnab
Community Specialist
Community Specialist

Hi STokyo,
 

I am sorry to hear that you are returning Google Nest cameras and the Google 4K Streamer that you just bought to stream your cameras. It is my pleasure to assist you with this inconvenience.

 

To provide you with better assistance, I would appreciate it if you answered the following questions:

 

Are you getting any error messages when you try to stream your cameras?

Are you using wired or battery-powered Google Nest cameras?

 

Thanks for your attention. I will be looking forward to your kind response.


 

Best regards,

Virna.

PsychoticCpu
Community Member

Yes this is the exact reason im returning my google nest hub and just getting some 40$ screen that I will stream the camera feed URL to. Beyond imaginable that google saw fit to ship a product like this, it defeats the entire purpose!