unenroll rush hour Rewards

[PeterS1]

I don't know why my thermostat has “joined” this “Rush hour” program but it is THE MOST ANNOYING AND UNDESIRED FEATURE of any software product I have ever used! I Can't get it unenrolled, Google nest contact us page. I go to the help form fill in all areas and just keep getting  a run around ..very frustrating..

[MplsCustomer]

@PeterS1 

Try all these steps to contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.