05-29-2023 07:20 AM
the new google home has a camera tab where it shows my wyze cameras but they appear offline on the google home app but they are fully functional and work in the wyze app. unlinking and relinking the wyze account did not work to fix the problem. any suggestions? thanks!
06-20-2023 08:52 AM - edited 06-20-2023 09:02 AM
Thanks for reaching out. Sorry to hear that you're having issues streaming your Wyze camera on the Google Home app. To confirm, has it worked before?
Please note that there are some cameras that don't support streaming on a third-party app. I suggest that you try reaching out to the manufacturer to check with them if your cameras support those features.
Let me know how it goes.
Cheers,
Muddi
06-23-2023 11:12 AM
Hi ethopathos,
I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
Thanks,
Juni
06-28-2023 12:31 PM
Hello there,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni