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Nest thermostat

Jennifermuschia
Community Member

My Google nest thermostat just started doing battery low every 12 hours. Had it for a month and it just started doing this. I do not have a C wire and they’re telling me I need to buy a new part. Is anybody else having this problem?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if I could be of any help. If you are getting a low battery message, and do not have a C wire. You can try installing a Nest Power Connector. This will provide constant power to your device, and ensure you are not getting the low battery message. Here is an article with more details on that.  Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake