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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Transfer subscription to another place

I’m pretty sure I subscribe to nest aware. Recently had an issue with my router and had to reinstall my nest doorbells and create a new home profile. how do I transfer my subscription to my new profile?? thanks

Smp7777 by Community Member
  • 1005 Views
  • 5 replies
  • 0 kudos

Nest Aware subscription - Shipping ?

I just subscribed to the Nest aware paid the yearly cost for the 30 . I just got an email saying something is being shipped to me. I thought this was just a subscription. What is being shipped ?

LW2 by Community Member
  • 724 Views
  • 3 replies
  • 0 kudos

Wrong nest account linked

I somehow set up two nest accounts, one with no products and one with my products linked. I’m unable to migrate because the no product account is linked to my google account. I am trying to migrate and link. I also ordered Nest aware on the wrong acc...

Nest aware Subscription

I recently subscribed to Nest aware plus, I have 3 cameras, but only 1 if my camera is using the subscription, I can’t seem to add the other 3 cameras, from what I understand I should be able to. I see no option to add another camera.

SuelynD by Community Member
  • 2377 Views
  • 10 replies
  • 0 kudos

Only one Google Nest camera goes offline

Yesterday I had to charge one of my Google nest cameras and it has gone offline twice now but the other two cameras and the doorbell have strong connections. This has not happened before the charging yesterday. The first time it happened, I used the ...

No video recordings

since renewing our subscription we are unable to review video history and cannot got back to previous days. Can only see current day.

Mistyg by Community Member
  • 797 Views
  • 4 replies
  • 0 kudos

Incorrect person recognized as familiar face

Why is there no way to correct Nest Aware when it "recognizes" the wrong person? I got a notification that my wife was seen on the front doorbell (odd since she's at work right now), and when I looked at the video the person was clearly not my wife."...

rumanchu by Community Member
  • 1197 Views
  • 5 replies
  • 2 kudos
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