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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66647 Views
  • 186 replies
  • 57 kudos

Resolved! DATE/TIME Stamp - there must be a way?

I need to be able to save video clips with a date/time stamp for possible legal matters. I've searched heartily and it seems that there is no way to do this. What am I missing? I cannot believe that a new Google Nest camera with a Nest Aware subscrip...

Edubs by • Community Member
  • 1358 Views
  • 3 replies
  • 1 kudos

Nest app

Hi , can't download a clip of my history event details. There is no option. I subscribe monthly. Help! Thanks! Angie

Google Nest cannot email to my account for Nest

When the person for Google Nest tried to email me to verify my Nest account, they were unable to do so. For some reason my email for my nest account does not accept emails from them. I need help as now I am being charge for 2 Nest Aware accounts.

DCM by • Community Member
  • 757 Views
  • 3 replies
  • 0 kudos

Nest aware App vs web

I have a nest aware plus subscription and can view my cameras fine on android, but I do not see any way to see the cameras on my computer. Is there a way to do this?

mike614 by • Community Member
  • 750 Views
  • 4 replies
  • 1 kudos

Access Nest on iPhone

I don’t have access to my original email I set up the nest for. I bypassed that and tried with my google email, but it won’t let me access because it’s already registered (being used) by my old email with no access. What can I do now?

TPD808 by • Community Member
  • 606 Views
  • 3 replies
  • 0 kudos

Upgrade

Paid for upgrade at end of trial money taken out but did not get upgrade

Cwhipple by • Community Member
  • 607 Views
  • 3 replies
  • 0 kudos

Subscription

I paid $120 for 10 day recording for 1 year with 30 day free trial but have never received it and my camera is not recording anything

Honeybea by • Community Member
  • 750 Views
  • 4 replies
  • 0 kudos

I have 2 homes and have to pay Nest Aware twice

Hey.I have two homes with multiple cameras on it.I cant put all cameras in one home because its 2 different places.Now with Google Nest aware, i have to pay for each home 50€ per year.It would be awesome, if the payment goes per Account, instead of p...

Anonymous by • Not applicable
  • 712 Views
  • 4 replies
  • 0 kudos

Video history

I am not able to see the video history. I have deleted the cam and readded it i have restarted my modem and everything.

Sadal89 by • Community Member
  • 606 Views
  • 3 replies
  • 0 kudos
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