Upgrade

[Cwhipple]

Paid for upgrade at end of trial money taken out but did not get upgrade 

[David_K]

Thanks for stopping by the Google Nest community. To get the best support with this issue, I'd recommend that you contact the Google Nest support team. They'll be able to check on possible troubleshooting options and next steps.

[SteveT1]

Hi folks,

I appreciate the help @David_K. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve