cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 50375 Views
  • 186 replies
  • 54 kudos

Nest Aware Subscription increase

An increase from £70 to £110 is not justified for a 5-day Nest Aware. I have been with you for years. I am heading towards another platform which is FREE. There is no value in this increase

Edbell222 by • Community Member
  • 265 Views
  • 1 replies
  • 0 kudos

view history

i pay for a monthly subscription and never been able to view history on my Nest App or using the web browsers. there was an incident and i need footage urgently. some help would be great thanks.

How to view Nest Aware footage

I have bought Google Nest Gen 2 cameras and I can view the live footage on Google Home on my phone and computer. I also bought a subscription to Nest Aware Plus in order to see 60 days of footage. However, I have no idea how to actually view that foo...

Belconnen by • Community Member
  • 405 Views
  • 2 replies
  • 0 kudos

Setting up phone in Google home is not recognised in Nest

Set up phone for presence sensing in Home... Nest says it's not using my phone, so I set it up there ... home/away doesn't work at all. Go back to Google Home and it says a different phone is being used... set it back, and now Nest says my phone is n...

Refund on subscription.

I am reaching out because I was charged for nest aware. I canceled my subscription and would like a refund. I payed for it last year and didn’t want to pay for it this year because i do not want the service. I find it unfair that i was charged for an...

reinasosa by • Community Member
  • 879 Views
  • 5 replies
  • 0 kudos

Can't set up activity zones—"couldn't turn on"

Got a brand new Nest Doorbell Gen 2 (Wired) and I can't set up an activty zone. When I click "Add a zone" in the Google Home app, the spinner spins, and spins, and spins... And then tells me "Couldn't turn on". A button allows me to try to "Open came...

Upgrading issue

Can not upgrade.. there’s no button

Jcox3 by • Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

Subscription

Want to talk to a live person 

626 by • Community Member
  • 402 Views
  • 2 replies
  • 0 kudos
to vote