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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Payment Invoice

Hi there,Does ANYBODY know where to find the payment invoice for yearly subscription? This is completely ridiculous - it's impossible to find, and i need it to file my taxes. The product is good, but this is the WORST backend I have ever encountered;...

CarloD by • Community Member
  • 695 Views
  • 1 replies
  • 0 kudos

Subscription was canceled but shows as active

Hi.I just received an email saying that "Your 1st gen Nest Aware subscription has been canceled" and all my video history was deleted because I supposedly didn't pay for the last 60 days.If I go to my account, I show "Nest Aware Plus subscription is ...

I WAS CHARGED $230 AND NEED TO KNOW WHY

I cannot find any customer service number and have no idea why our card was charged $230. Please contact me ASAP. I do not want to provide any personal information on this ridiculous community page.

ORRHOMES by • Community Member
  • 400 Views
  • 1 replies
  • 0 kudos

Nest Aware I'm paying for the service but not receiving the 5-day video history for the 12 cameras

I renewed the annual subscription for my Nest Aware package every year. However the features have been disabled on my account and it’s asking me to subscribe again.I have seen this issue occurring for users countless times online, but there doesn’t s...

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