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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Lost history and leafs

Hi. I had history and leafs saved with using Nest Aware. I replaced the WiFi router just over the weekend and had to change the name and settings for Nest thermostat and many connected appliances using the new WiFi name. I was distressed to learn all...

Lehfeldt by Community Member
  • 1104 Views
  • 4 replies
  • 1 kudos

New Camera Only Gives 3 hour Video retrieval

Hi Folks, I’ve got Nest Aware subscription and connected the new Nest Cam, added it thru my Google Home App, and it can be accessed via same…..but it only provides 3 hour video retrieval. What step did I miss? Thanks.

19999 by Community Member
  • 761 Views
  • 3 replies
  • 0 kudos

Re-activate a cancelled Nest subscription

A few months ago we moved to a different state. Right before we moved, I canceled my Nest subscription. It is set to cancel in August. However, I want to re-active the subscription and do not see any way of doing so. Do I just need to re-purchase onc...

No compatible devices

my nest aware was working fine until I had to remove and re add my wife to our home due to it not recognising her on the hub we had recently purchased.this removal took all our cameras off the home and I had to re add them and now I get no compatible...

Towle92 by Community Member
  • 531 Views
  • 1 replies
  • 0 kudos
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