cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Nest Aware I'm paying for the service but not receiving the 5-day video history for the 12 cameras

I renewed the annual subscription for my Nest Aware package every year. However the features have been disabled on my account and it’s asking me to subscribe again.I have seen this issue occurring for users countless times online, but there doesn’t s...

$200 Google Store Gift Card

I received an email for the $200 Google store gift card and there is absolutely no way to redeem this gift card. I contacted Google and they said they will open a case. This is absolutely unacceptable. I’ve been paying money for this subscription and...

Resolved! Double billed

I have been billed twice for over a year. I migrated to a nest aware subscription but the legacy subscription incorrectly didn't get cancelled. It looks like this is a common issue from looking in the forums. I've contacted nest aware support and the...

thebignev by • Community Member
  • 2152 Views
  • 8 replies
  • 5 kudos

Video Playback Problem

I have 2 legacy Nest cameras, 3 newer Nest indoor cameras, 2 outdoor battery Nest cameras, a Nest doorbell, Google mesh wifi, and a Yale door lock. I also have a Nest Aware Plus subscription. It is maddening that I can only see video 24/7 recording a...

GoGi by • Community Member
  • 716 Views
  • 3 replies
  • 1 kudos

Cancel Nest Subscription

I have been trying to cancel my Nest subscription since December. Something changed from Nest to Google, rendering me unable to login or even create a new account. One of my cameras quit working and I switched to a different brand throughout my house...

jjbranco by • Community Member
  • 3481 Views
  • 10 replies
  • 5 kudos
to vote