I don’t have access to my original email I set up the nest for. I bypassed that and tried with my google email, but it won’t let me access because it’s already registered (being used) by my old email with no access. What can I do now?
Unless you can regain access to that email, you'll need to factory reset any devices you setup using that account. Create or login to the app with a new account and setup your devices again.
I appreciate the help @David_K. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
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