04-09-2022 08:25 PM
Hi , can't download a clip of my history event details. There is no option. I subscribe monthly. Help! Thanks! Angie
04-14-2022 08:19 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
04-21-2022 01:42 PM
I realized I had to go into my nest app and not Google homes. However there is another issue. A 3rd camera that is in Google homes doesn't show up on nest app. Seems nest app cam only have 2 active cameras.so if I have to check another camera that was not the 2st 2 linked to nest, I will not be able to access footage. I actually bought a 4th light up camera for outside recently...not installed yet, for safety...if it doesn't show up on the nest app, how do I retrieve the footage? Google homes doesn't allow me to do it!
04-20-2022 07:47 PM
Hey folks,
Thanks for chiming in and I appreciate your help @Brad. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.
Best,
Steve