Subscriptions and Services

Nest Aware and Nest Aware Plus cameras no longer connect to Google Home.

We have tried everything. The Google Home app shows our Sirman Home and there are 2 cameras in that home. They absolutely will no longer connect. We recently reset our router, but it works for all other devices in our home. Wifi is working. Wifi Boos...

Cancelled my subscription

I’ve cancelled my Nest subscription a few weeks ago and I still haven’t received my refund. I’ve luckily took snapshots of the cancellation. Please please help!!

Resolved! No 24/7 video history anymore

I had 24/7 video history for the past 4 years and all the sudden my subscription got canceled without notice. When I called to see why my cameras weren't working I was told my subscription ran out. After renewing it the only video history I could get...

Resolved! 1st Generation subscriptions how to cancel with no order number

How can a subscription get cancelled with no order number in G Nest?

Renew membership

I need help renewing my subscription please someone contact me.

Resolved! Google now makes it hard for you to see Nest History

Is it me or has Google made it near impossible for you to see your Nest History - even if you subscribe?My front door no longer sees history. Not my garage or anything else. Not on the app or browser. And it used to. Very easily and within the app or...

Double Credit Card Charged for my Nest Aware Plus Subscription (Total of $300.00)

Hi,This is to report that I was charged two times on my credit card for the Nest Aware Plus yearly subscription. How i will have my refund back of $150.00.

Legacy nest not cancelled when upgrading to nest aware?

I followed the instructions to upgrade to nest aware March 2023 and got the emails that said everything was moved over. To my surprise recently, the legacy nest subscription had not been cancelled despite going through the upgrade via google. I was o...

Resolved! Cancellation

Sold house. How do I cancel my Nest Lab account. No address no phone!

Nest Aware subscription paid but not working

I signed up for Nest Aware Plus a month ago. Although I wanted the subscription to begin immediately, instead for some reason I got a free trial of Nest Aware (not Plus) for 30 days (that is, event recording but not 24/7 recording). Now the trial has...

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Nest Aware and Nest Aware Plus cameras no longer connect to Google Home.

Cancelled my subscription

Resolved! No 24/7 video history anymore

Resolved! 1st Generation subscriptions how to cancel with no order number

Renew membership

Resolved! Google now makes it hard for you to see Nest History

Double Credit Card Charged for my Nest Aware Plus Subscription (Total of $300.00)

Legacy nest not cancelled when upgrading to nest aware?

Resolved! Cancellation

Nest Aware subscription paid but not working

I pay $20/month for Google Home Premium (Nest cams...

I cancelled my Nest doorbell subscription but yest...

Someone hacked my acccount n deleted the videos. I...

Setting up

Nest aware paid for but not working

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