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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 27690 Views
  • 186 replies
  • 45 kudos

Hub Max not picking up motion?

I have a nest hub max with a premium subscription. For whatever reason, the camera stopped recording motion after about 1:30 pm yesterday afternoon. My theory (but I need help explaining this) is that I have an oscillating fan within the frame of the...

B503 by Community Member
  • 728 Views
  • 9 replies
  • 0 kudos

NEST Labs charge

Recently switched all to $120 Nest Aware Plus from an old plan subscriptions for each camera which was $200. The new plan renewed and charged $120 to the credit card under "GOOGLE *Google Nest" on April 24, 2023 and somehow the old plan charged me an...

Phuongmha by Community Member
  • 2783 Views
  • 4 replies
  • 0 kudos

Nest Doorbell 2nd gen. wired

My doorbell named above is installed and working, but Nest Aware will not let me add it to my account

pcirwin by Community Member
  • 275 Views
  • 4 replies
  • 0 kudos

from nest to google - how to fail to deliver

Nest - cameras, thermostat everything is clean in the ios app. I can view history per second quickly for activity on my cameras.Google recently sent me a camera to replace a dropcam and not only will it not work in the nest app but the google home ap...

mve by Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

how do I renew without migrating to google?

I want to renew my nest outdoor cameras but I don't want to migrate to Google.I found a link to renew without migrating, but when I get there It wants me to migrate to Google.Please help

Limmegd by Community Member
  • 338 Views
  • 3 replies
  • 0 kudos

Recorded events not saving

Hi there,I have 2 houses linked to my subscription. Until recently all recorded events have been saved as they should. Now events at the house 2 are not being saved at all. We get an event notification and within a few minutes the recording is gone. ...

Grump2 by Community Member
  • 912 Views
  • 7 replies
  • 0 kudos

Change my payment

I need to change my payment process 

Jaybob by Community Member
  • 420 Views
  • 4 replies
  • 0 kudos

Charge on my Credit Card for $100 from Nest Labs

I have a charge on my credit card for $100 from Nest Labs, but I can't figure out what it is for. I don't seem to have a subscription to anything Nest-related. I do have a Nest camera.

J91 by Community Member
  • 4294 Views
  • 14 replies
  • 1 kudos

No sound on replay of my nest outdoor camera

When my Google Nest outdoor camera records an event on playback there’s no sound. But watching the camera the sound is fine. I have 5 cameras outside and this one is the only one giving me trouble

Riker6305 by Community Member
  • 1693 Views
  • 3 replies
  • 1 kudos
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