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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 51328 Views
  • 186 replies
  • 55 kudos

Reconnect to cellular backup

For the last month my Nest system has not been connected to cellular backup. A couple of weeks ago I spent over an hour on the phone with tech support and have been so frustrated and out of patience I couldn't face the subject. Bottom line, support i...

Saluki08 by Community Member
  • 295 Views
  • 0 replies
  • 0 kudos

Google Subscription Nest Aware

2 years later and still no change - when having multiple homes and access cameras thru a single Google Home app am forced to purchase a subscription for each location. Bad enough at $60 now $80, come on Google stop ripping us off. When is this going ...

ASTXNYER by Community Member
  • 1328 Views
  • 6 replies
  • 0 kudos

Nest Aware prorated refund sent to expired card

I have the 1st Gen cameras and Nest Aware gets automatically renewed every year. I decided to cancel my subscription and received an email that I would be credited a prorated amount but the card on file was expired. I already updated my payment metho...

RachelleB by Community Member
  • 538 Views
  • 3 replies
  • 0 kudos

NEST/GOOGLE migration / aware

So, I have been a nest cam user for years. Very happy with the app and cameras and my nest aware subscription. Had to use a gmail account for nest a few yrs ago I guess migration? Purchased a set of new google nest cameras today. Couldn't add them to...

dt9447 by Community Member
  • 346 Views
  • 1 replies
  • 0 kudos

The mic is off, the mic is on

My google home is constantly saying the mic is off/on when I don’t touch the switch…waking me up in the middle of the night, I can’t take it anymore! Tried factory reset, still doing it, I’m out of options. Help!!!

First gen subscription refund

If my first generation subscription runs out in 4/2024, will I get a refund of unused funds if I migrate over to google now? And with the newer pricing plan of aware plus can I add cameras at any time under the ‘all’ cameras one price subscription? T...

Saildriver by Community Member
  • 1037 Views
  • 5 replies
  • 0 kudos

4-4483000034823

Help connect doorbell to chime 

Shafcas by Community Member
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Not able to add new camera to Nest Aware Plus account

I have purchased a new indoor camera and added it to the Home app, but it is not visible on my Nest account. I want to add it to my Nest Aware Plus account. How can I do this. In other forum posts it states that if you have a Nest Aware Plus account ...

PeterJ63 by Community Member
  • 1458 Views
  • 5 replies
  • 0 kudos
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