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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 23701 Views
  • 186 replies
  • 42 kudos

Nest fell off wall

The thermostat a gen 3 Nest fell off wall Wall was accidentally hit by my granddaughter. Now it won’t connect. can I replace it? It doesn’t seem to be making good connection. Is there a way I can check if it’s truly broken?

Nest aware subscription

Hi I purchased nest aware 3/7/2023 and it says I have it but it’s not working.

Second home aware access

I added a second home to my nest app, and added a thermostat and door bell. My original home is working fine. The second home doorbell camera is working, but not recording. It appears my first home is using nest aware and second home is not. Shouldn’...

be455x by Community Member
  • 493 Views
  • 7 replies
  • 0 kudos

Can you recover deleted history?

We had a small winter storm last night and there was a snow plow driver that was clearing the area around my apartment at around 4 am eastern time. The driver side mirror on my vehicle was cracked this morning when i noticed it. Not thinking, I delet...

CT76 by Community Member
  • 2571 Views
  • 4 replies
  • 0 kudos

Nest thermostat

My Google nest thermostat just started doing battery low every 12 hours. Had it for a month and it just started doing this. I do not have a C wire and they’re telling me I need to buy a new part. Is anybody else having this problem?

Resolved! Camera Turns Off After Doorbell Is Pressed

I have a 1st gen Nest Doorbell. Recently it has been turning the camera off whenever the doorbell is pressed. Trying to load the app, and answer the doorbell through my phone, takes precisely 30 seconds before the camera turns back on. It even shows ...

Gordonam3 by Community Member
  • 3459 Views
  • 8 replies
  • 1 kudos

Nest thermostat stopped working

I bought a nest thermostat from my local power company and it stopped working after two weeks. The power company said to put in a claim with Google. So I found the warranty claim page and submitted a claim. THREE TIMES!. After two weeks I got an emai...