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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66316 Views
  • 186 replies
  • 57 kudos

Set up Nest Camera

I have a nest camera that I want to give to my sister. It’s my second camera I have removed it from my account and I’m trying to set it up on my sister’s account but I do not have the code for the camera and I can’t set it up. Can you help me?

Thebevers by • Community Member
  • 1023 Views
  • 2 replies
  • 0 kudos

Nest login issues

I am having troubles logging in to Nest, I have never had issues before. Nest doesn't recognize my account and google doesn't allow login.

BradHicks by • Community Member
  • 599 Views
  • 3 replies
  • 0 kudos

Unresolved Issue with Nest Aware Subscription

I am writing to express my dissatisfaction with the service I have received regarding my Nest Aware subscription, which was purchased on December 1st 2022 through the Google Playstore using my US Google account. The subscription was for a New York st...

pryce007 by • Community Member
  • 1095 Views
  • 4 replies
  • 0 kudos

Access history past 30 days

How do I retrieve the 60 Day video history from the cloud? I can't seem to access the video history!

Cosmic121 by • Community Member
  • 1178 Views
  • 4 replies
  • 1 kudos

Google nest camera

I accidentally erase my Google nest camera. I tried to restore it to factory but it’s not working I’m the only one that purchased that camera so it’s under my Google account but for some reason it’s stating that it’s under something email. I have fou...

Gnsbigman by • Community Member
  • 316 Views
  • 1 replies
  • 1 kudos

Unable to update payment details for Nest Aware

I have a 1st gen Nest Aware subscription. I received an email from Nest.com today telling me that my subscription payment didn’t go through (due to the payment card expiring).The email gave me a link where I could update my billing information, which...

Joe_L by • Community Member
  • 829 Views
  • 3 replies
  • 0 kudos

Nest aware subscription in Romania

Hello, Are there any plans to support Nest aware subscription in Romania ? I hava couple of devices and they are limited in features. Are there any solutions to reach subscription, like change default country and then change it back ? Thanks

Horia by • Community Member
  • 635 Views
  • 1 replies
  • 0 kudos

I’ve been over charge for my monthly subscription an need help.

I need to get a hold of someone, to get helped on why I am been over charge for my monthly renew. All I keep getting is messages to links that don’t give an answer on why. Does anyone have an actual phone number to contact them. I’m getting really ti...

Liz16 by • Community Member
  • 628 Views
  • 4 replies
  • 1 kudos
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