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Being charged 2x monthly for one subscription

Dianne6
Community Member

Paying 2x monthly for single subscription 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Dianne6 

Try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

Lance_L
Community Specialist
Community Specialist

Hello everyone,

 

@Dianne6, I wanted to check if you still need help with this. Were you able to contact our support team as suggested by MplsCustomer above? If yes, how was it? Reach out if you have questions.

 

Thanks for the help, MplsCustomer.

 

All the best,

Lance