Refund... 2022, I was charged 120.00 for

[sharonrw880]

I was charged 120.00 dec 19, 2022, I've been trying this long to contact someone about a refund I never used this nest aware .  Google get it together .. 

[Lance_L]

Hi sharonrw880,

Thanks for posting in the Community. I’m sorry to hear what happened. Don’t worry; help’s here.

I need additional information from you that would be best shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. This form is only meant for you to use, so let me know once you’re done.

All the best,

Lance

[Lance_L]

Hey sharonrw880,

We haven’t seen your form submission come through — were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Regards,

Lance

[EdmondB]

Hi sharonw880, 

Thanks for filling out the form! Our support team will send you an email soon to help you out. If you have any more questions or concerns, please let us know.

Best,
Edmond