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BC1
Community Member
since ‎04-11-2022
‎04-19-2022

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  • 2 Posts
  • 0 Solutions
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  • 2 Kudos received

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Hi we have an open case that's been open for 5 days and the next step is supposed to be done by the Senior Support Specialists. The support staff that man the chat/phones say they can't do anything. Anyone have any success in contacting the Senior Su...
We migrated our nest aware subscription to 2nd gen. The 1st gen subscription was supposed to be automatically cancelled when you do this but it wasn't . After chatting with several support staff they had forwarded it to the senior support staff. It h...
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