Google Nest Community

Retty

I'm unable to contact Nest Support using the callback option on the webpage. I've tried for a couple of days and just get a message when I request a callback telling me to "please try again later". Is there a solution to this problem?

Retty · 01-12-2023

I have a first generation Nest Aware subscription which I want to keep.I've discovered that my new Nest cameras aren't compatible with this subscription and nor are they compatible with the Nest app. This is very odd and very bad product design and s...

Retty · 02-01-2023

Thank you.The phone is an iPhone. Both the camera and the iPhone were connected to a 5 GHz network.The internet speed seems to be okay: 60Mbps.The video quality on the camera is set to "high".I've connected the phone to a 2.4 GHz service and there's ...

Retty · 01-27-2023

I have the most recent version of Google Home on iOS - version 2.63.110The photos below show problems that are representative of my experience using the Google Home app. There's no real time video scrubbing. I have no problems with my older cameras u...

Retty · 01-26-2023

Unfortunately the new Nest camera service is very bad - it provides a dramatically degraded user experience in every way. I am unable to download user selected video clips (can only download automatically generated events).I can't scrub through the v...

Retty · 01-16-2023

Thank you.The problem I've encountered now is that I can't buy a new version Nest Aware subscription unless I migrate my Nest account to a Google account.I can't believe that Google would create such a counter intuitive, confusing and feature reducin...

Google Nest Community

User Statistics

User Activity

Unable to contact support

Old Nest Aware and new Nest Aware in one Home?

Re: Old Nest Aware and new Nest Aware in one Home?

Re: Old Nest Aware and new Nest Aware in one Home?

Re: Old Nest Aware and new Nest Aware in one Home?

Re: Old Nest Aware and new Nest Aware in one Home?