cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nestaware 1st gen. Android add new doorbell, 2nd gen. different buildings different wifi

Surfsidesindy
Community Member
  • How do we add a new doorbell to nestaware 1st gen when the new doorbell is wired 2nd gen and is located in a different building on different wifi? It currently shows up in Nestaware in the 2nd home we assigned it to, but it is forcing us to start a new subscription when we want to add it to our current subscription. 
1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Surfsidesindy 

You cannot, unfortunately.

A Nest Aware subscription covers all of the Google Nest cameras and doorbell in the same Google Nest "home/structure" on the same Wi-Fi network using the same Google Account.

In addition, the 1st gen Nest Aware subscriptions, which apply only to 1st gen Google Nest cameras and doorbells, are no longer sold:

"As of July 13, 2023, Google will no longer sell new subscriptions of 1st gen Nest Aware. Any 1st gen subscriptions that you currently have will continue to renew."

https://support.google.com/googlenest/answer/9233159

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Surfsidesindy 

You cannot, unfortunately.

A Nest Aware subscription covers all of the Google Nest cameras and doorbell in the same Google Nest "home/structure" on the same Wi-Fi network using the same Google Account.

In addition, the 1st gen Nest Aware subscriptions, which apply only to 1st gen Google Nest cameras and doorbells, are no longer sold:

"As of July 13, 2023, Google will no longer sell new subscriptions of 1st gen Nest Aware. Any 1st gen subscriptions that you currently have will continue to renew."

https://support.google.com/googlenest/answer/9233159