03-07-2023 07:11 AM
I need to add 3 more smoke detectors however the Nest Protect app has nowhere to "add new device". Looking for assistance. I've searched and it's all for a new account and mine is established. Do I need to delete my Nest Protect account and start over with all of them? TIA
Answered! Go to the Recommended Answer.
03-07-2023 07:21 AM
Hi @Pfunk
You should be able to see an option to add in the Nest app. Open the Nest app and be sure you see your "Home". CLick on the gear icon in the right upper corner. Scroll down to +Add product.
Do you see that option?
Jill
03-07-2023 07:21 AM
Hi @Pfunk
You should be able to see an option to add in the Nest app. Open the Nest app and be sure you see your "Home". CLick on the gear icon in the right upper corner. Scroll down to +Add product.
Do you see that option?
Jill
03-07-2023 07:32 AM
Thank you! I can't believe I missed that lol
03-07-2023 07:46 AM
You and me both! I had to really dig to find it in my app today!
Glad to help!
03-11-2023 04:16 PM
Hi Pfunk,
Awesome, we're glad to hear that it's been sorted out! It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for your help here, JillG.
Best,
JT