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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 83259 Views
  • 243 replies
  • 7 kudos

Nest Protect Firmware upgrade

I just setup 8 Nest Protect smoke/CO alarms and noticed the devices running two different versions. Some are running 3.1.4rc3 and others 3.4rc6. Is 3.1.4rc3 the most current? If so, how do I update the others?Thanks

Rocco1 by Community Member
  • 4744 Views
  • 9 replies
  • 0 kudos

Resolved! Topaz-2.7 vs Topaz-2.33

Hi,I needed to replace one faulty Nest Protect after 2-3 years and bought a new one.Good news, the new device comes with the same firmware 3.4rc6But the hardware version of the new device is older (Topaz-2.33) than all my previous devices (Topaz-2.7)...

bondskin by Community Member
  • 3738 Views
  • 7 replies
  • 0 kudos

Nest Protect

I'm unable to connect 2nd gen Nest Protect. I've reset the device, reinstalled the app, rebooted the router and tried manual entry of the key all to no avail. I've had error code P001 and P023 along with the 'something went wrong' msg.Anyone able to ...

Dave_M by Community Member
  • 420 Views
  • 2 replies
  • 0 kudos

P018 troubleshooting and cleaning do not work

One of the 6 Nest Protect I bought back in 2018 starts biping whenever it is connected to the network and shows P018 error. I've tried P018 troubleshooting and even cleaning but it does not work. Where could it be sent for repairing, knowing that it ...

Ritae by Community Member
  • 433 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Protect do not appear in Google Home App

I just purchased 3 Nest Protect detectors installation and setup via the Nest App (iOS) was flawless. However unlike my Nest Door Bell post setup and installation the Nest Protect units do not appear in my Google Home app. Does anyone have a remedy f...

Kawabunga18 by Community Member
  • 123975 Views
  • 375 replies
  • 79 kudos

Nest Camera and Nest Protect.... Different wifi networks

When I go to add Protect, the Nest app tries to connect to my camera to help getting connected. However, it's on my camera wifi network. Nest Protect will be on my IoT network. Will the camera connection timeout and allow me to just add Protect to my...

Firesq38 by Community Member
  • 251 Views
  • 0 replies
  • 0 kudos

Nest falling off the wall

The front part of my nest won’t stay attached to the wall. It’s like it just doesn’t click in together properly. This leaves the nest to routinely lose its battery and disconnect. Is there anyway to simply replace the front part of the nest.?

Onenutcake by Community Member
  • 1304 Views
  • 1 replies
  • 0 kudos
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