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Can’t set up without QR code - QR code damaged

Community Member

My Protect’s QR code was damaged while installing. When I try the option to set up without a QR code I get to the point where I connect to the nest Wi-Fi network but it doesn’t appear in my network list. I have reset the protect, restarted my phone. Protect is located right next to the router. No problem setting other Protects up with intact QR codes. Thanks for any help.