Saying Goodbye to Nest Protect Read more
Forum Posts
Troubleshoot setup: Nest Protect
Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
Nest Protect Emergency and Camera Activation
Not sure this is the right issue category.I had my first ever Heads Up and Emergency alerts yesterday due to smoke detected by my Nest Protect. My wife received the alarm on her silenced phone while we were away, which impressed.We also received a no...
Need Nest Protect 2 mounting bracket
After several years, the material of the Nest Protect 2 mounting bracket has become brittle... literally dropping from our ceiling as the material fails. Finding a new bracket seems to be a common issue for customers on the forum, as Customer support...
Stuck on recovery mode
Hello I have this issue where my Google home nest is stuck on recovery mode when I follow the steps on the screen it goes back in recovery mode and no it’s NOT stuck on the g screen. Please help me with this issue because I have send a mail about you...
Missing mounting plates
My contractor threw away two of my mounting plates. How can I get two replacements??
New modem wont connect to google assistant
Hi I recently upgraded my modem and it connects all devices(pc phone tv etc)except my google home devices. JBL linkview and JBL link 20.I've spent hours(yes hours!)on the phone to my internet provider and they cannot explain if there is any changes b...
CO warning
I have a Nest Connect that gives me a CO warning and says to replace. It is less then three years old. Should it fail this quickly? Thank you.. Todd
Nest Protect reporting smoke clearing
Why does my nest protect send me a notification that smoke is clearing but not when smoke is first noticed. Both show up in the app. Not finding separate settings for each. Any ideas? Thank you
Motion not detected … several times… still
First of all I have gen 1 and gen 2 cameras. My operating systems are iOS and web browsers and third this has been going on forever it seems like. I checked on this months ago and saw that several people reported the issue and I assumed it would get ...
Green light
Hi all,should my green light (all clear) always be glowing? My passage white ring light works fine but I’m not seeing the green ring. The app says all is good.
Missing Ceiling Mounts
I have lost my ceiling mounts for two of my Nest Protect (Gen 2)I was wondering what the best way of replacing them wasThanks!
