03-05-2023 03:29 PM
Due to a recent modem change, three Nest Protects had to be reconnected. One was easily added but as the other two are attempted, I keep getting a P006 error. I have tried moving closer to the router, resetting the Protects, removing batteries, etc. Nothing seems to work. All other devices are connected and working fine. We have three Nest Protect smoke &carbon monoxide detectors purchased in 2018. Any help would be greatly appreciated.
03-13-2023 07:59 PM
Hey My3kees,
Thanks for reaching out. Could you try force closing the Nest app to refresh the connection? Once done, move all your Nest Protect devices and Wi-Fi router near to each other while setting it up. If that doesn't work, restart your router by unplugging it from the power outlet. Keep us posted.
Best,
Archie
03-20-2023 08:06 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate your help, Archie.
Thanks,
JT
03-21-2023 08:31 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT