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2 nest thermostats, one not working

Taurmauk
Community Member

Hi, I have 2 nest thermostats. One that heats our living room and one that heats the rest of the home in the hallway.

The one heating the living room is fine. I turn the temperature up to 24 and it heats to 24 etc.

 

The one for the rest of the home has stopped working. It shows all the same lights and icons as the living room. Even saying it’s heating the home and the “manual mode” showing that all green lights are on, but none of the radiators in the home are heating up now (they were previously and we’ve changed nothing with the radiators themselves).

 

I’ve tried manual mode, restarting the nest device, re-pairing the devices… all tests are telling me it should be working but I’m getting no heating. And I can’t think it’s the boiler or heating itself as the living room heating is working as well as the hot water in all the taps in the home.

 

im out of ideas if anyone can help.

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Taurmauk 

Do you have a Heat Link installed?


To ensure that I see your reply, please tag me using @Patrick_Caezza