2nd Refurbished replacement nest is dead on arrival

[Refurbjunk]

My ,1 year old nest thermostat is not connecting to the network. I checked with the customer service and they sent the refurbished replacement which was dead on arrival. After all trouble shooting I was asked to return and order another , the other is also piece of Junk , dead on arrival. 
Should I return the original for full refund and look for some other thermostat like Eco bee or keep returning and reordering until they send something that actually works 

[Markjosephp]

Hello Refurbjunk,

Thank you for reaching out and sharing your experience with the Nest thermostat connectivity issue. I'm sorry for the inconvenience you have faced with the refurbished replacements.

In light of your situation, can you share with us your support ID number? Also, we would like to ensure that all possible avenues are explored to address your concerns with the Nest thermostat.

If you haven't already, please check out the following:

• Do you still have the thermostat replacement?
• Have you charged it manually for an hour via a USB charger? Did you see an LED light blinking, or is it even turned on?
  • Use a different USB cable or power outlet.
• Do you have a C wire installed on your thermostat's base?

I'll look forward to your response.

Best regards,
Mark

[Refurbjunk]

case number is 6-2425000035272.

Yes , Ive charged it for several hours and there was LED  light blinking. Once i put it on the base it showed Google logo and few seconds later shuts down.

Also checked the troubleshooting guide and there is no wiring issue since my old thermostat is working fine on it (old thermostat is not connecting to network).

I still have it with me. 

[Markjosephp]

Hi there,

I know it has been a while, but I wanted to ensure that everything was covered here. 

I see that we have received the returned unit. If you should need help, please continue the conversation with the support via email to proceed with the next process or if you need more additional help about the replacement.

Let us know if you need help from us, but you can always start a new thread for any future questions and concerns.

Warm regards,
Mark