cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

3rd gen thermostat

Ken
Community Member

Hi , hope you can help I need to purchase a new wall base plate,

thanks,

Ken.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Ken, 

 

I am sorry for the delayed reply. I wanted to reach out and let you know that I have escalated your issue to a higher Team. Please be on the lookout for an email with more details, and let me know if you have any trouble seeing that.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Ken,

 

I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ken,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake