12-21-2022 01:35 PM
Hey, I was wondering if guys could help me out. I'm coming across a problem where my heating doesn't work. Looking at the thermostat I see it has five wires, but looking inside the furnace I see seven. I'm just wondering if everything looks good, as I can't seem to find a diagram on how this should be wired.
12-28-2022 01:14 PM
Hello KuroCanidae,
Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look into this for you.
Based on your system's configuration from the panel, it appears that you have wired it correctly to your Nest Thermostat. To isolate, do you have a second cooling stage? Is cooling working well? Also, please check your thermostat's power readouts from its settings under technical info and let us know what the status is.
I'll look forward to your response.
Regards,
Mark
12-28-2022 02:13 PM
I don't believe we have second stage cooling, but the cooling works flawlessly. In regards to the thermostat power readouts the status states:
Battery: 3.934 V
Voc 34.61 V
Vin 34.61 V
lin 200 mA (c)
01-01-2023 12:57 PM
Hello there,
Thank you for gathering the details, @KuroCanidae. To help you with the next step, please fill out this form with the needed information and let me know once you're done.
Regards,
Mark
01-04-2023 01:08 PM
Hello KuroCanidae,
I'm checking back in — how's it going? Have you had a chance to fill out the form? Please let us know so we can assist you right away.
Regards,
Mark
01-04-2023 05:16 PM
Yes, I filled it out, and it's been sent. Thank you.
01-05-2023 11:19 AM
Hello everyone,
@KuroCanidae we got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
I appreciate your help, Mark.
Best,
Emerson