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Alternative heat trigger lower that 10

Community Member

Why is 10 the lowest you can choose for the alternative heat to come on with a heat pump setup? I have a heat pump that heats down to negative degrees F and oil backup heat. Ild like to set it so the oil is used if the temperature gets down to 0 or -5. But currently the lowest I can choose is 10 or Never. 


Community Specialist
Community Specialist

Hi cplewis,


Thanks for posting and sorry for the delay.


We appreciate your interest however; we don't have any news to share about a way to lower your alternative heat's temperature below 10 degrees. We're always looking for ways to improve and we'll take it as feedback.


I also suggest that you send feedback by following this link. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours.