Can not reach quick view menu in Nest thermostat and it keeps disconnecting

[SyedRizvi]

Hello. I have had trouble for a few weeks with nest thermostat. It would just disconnect on its own despite us having a good wifi connection. Now since last night I can not go into quick view menu of the thermostat by pressing on the device and holding it. Sometimes it just shows up with home screen but quickly goes blank. It has blinking orange light. Please help...

[Markjosephp]

Hello SyedRizvi,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

It appears that your thermostat is experiencing a power-related issue. I found an article with some troubleshooting steps for when your thermostat is getting less power. Please let me know if that helps or if the issue still persists.

Best,

Mark

[Markjosephp]

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Mark

[EmersonB]

Hello everybody,

@SyedRizvi, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, Mark.
   
Thanks,
Emerson