Can't add another household member to nest thermostat

[SamConner]

I went to settings > nest app and so on it says 'this thermostat is connected to an account.' we need to add another family member

[MplsCustomer]

@SamConner 

You add household members in the Google Home app under Settings | Household, after logging on with the same Google Account you use for the Google Nest app and connecting to the same Google Nest "home/structure".

[Jenelyn_O]

Hi there,

Chiming in — @SamConner, I hope you get the answer you're looking for provided by MplsCustomer. If you have any questions or concerns, please let me know as I'll be willing to assist you further. 

You can visit this article for more information.

Thanks @MplsCustomer, for your help.

Best,

Jenelyn

[EmersonB]

Hello everyone,

@SamConner I'm dropping by to ensure that everything is covered here. Were you able to add a family member with your Google Home app? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer and Jenelyn.

Thanks,
Emerson

[EmersonB]

Hey SamConner,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Regards,
Emerson